About Britannia IT Services
Built on a simple belief: businesses deserve IT support they can rely on. Since 2014, we have been helping UK organisations stay secure, productive and ahead of the curve.
Our Story
Britannia IT Services was founded in 2014 by Alex Ashe and Justin Sharrock, two IT professionals who saw a gap in the market for truly reliable, transparent and proactive IT support.
Having worked in the industry for years, they experienced first-hand the frustration businesses faced with IT providers who were reactive rather than proactive, and who hid behind jargon and complex contracts. They set out to build something different.
Starting from a small office in Southport, Merseyside, Britannia IT has grown to support businesses right across the UK. From sole traders to organisations with hundreds of employees, we provide the same level of care, expertise and dedication to every single client.
Today, we are proud to be one of the most trusted IT support companies in the North West and beyond, with a team of dedicated engineers and a portfolio of services that covers every aspect of modern business technology.
Britannia IT Services founded in Southport, Merseyside
Expanded to provide managed cyber security services
Achieved Cyber Essentials certification
Supported hundreds of businesses through remote working transition
Launched VoIP and broadband services
Celebrating 10 years of trusted IT support across the UK
Our Mission & Values
Our mission is to empower businesses with technology that works for them, not against them. Everything we do is guided by four core values.
Reliability
We deliver on our promises. When we say we will be there, we are there. Your business can count on us.
Transparency
No hidden fees, no jargon, no surprises. We believe in honest, straightforward communication.
Partnership
We do not just fix problems. We work alongside you as a strategic partner invested in your growth.
Excellence
We continuously improve our skills, processes and technology to deliver the highest standard of service.
Meet the Founders
The people behind Britannia IT who are passionate about delivering outstanding technology solutions.
Alex Ashe
Co-Founder
With over 15 years of experience in IT infrastructure and managed services, Alex brings deep technical expertise and a passion for helping businesses leverage technology effectively. He leads our technical strategy and ensures every client receives enterprise-grade solutions.
Justin Sharrock
Co-Founder
Justin combines extensive experience in business operations with a thorough understanding of IT service delivery. He oversees client relationships and business development, ensuring that Britannia IT consistently delivers exceptional service and value.
Accreditations & Partnerships
We hold key industry certifications and partnerships to deliver the best solutions for our clients.
10+
Years Experience
500+
Businesses Supported
99.9%
Uptime Guarantee
15min
Avg Response Time
Ready to Work With a Team That Cares?
Get in touch today to find out how Britannia IT can help your business. We would love to hear from you.